Metance | Your Corporate Memory

Your knowledge, ready to answer

Give every team and visitor an AI assistant trained on your trusted knowledge.

Select the Metance folders that contain your most valuable knowledge, then turn them into an AI assistant that answers from the context your team already created.

Use it for internal support, customer-facing website chat, or partner portals so people can find source-backed answers without asking your team the same questions repeatedly.

Train the assistant from selected Metance folders

Answer with source-backed context from your living knowledge base

Use it inside Metance, on your website, or through an API

Metance AI ChatAsk questions across your workspace.

Metance Workspace

AI-assisted searchWhat do we know about customer onboarding?

Surface related items, files, and questions from your workspace.

PostCustomer onboarding notes

Daily posts turn into shared team context.

FileSales enablement deck

Files and media stay attached to the work.

QuestionHow do we handle renewals?

Questions become reusable team context.

6related items

2matching files

1related topic

Capture knowledge

Posts, files, media, reports, and questions live together.

Discover context

Surface related content, files, pages, and questions.

Reuse context

Folders, topics, and related items keep context connected.

The problem

Company knowledge gets weaker when it lives outside the workflow.

Teams create useful context every day, but it often stays scattered across messages, meetings, files, and individual memory. Metance starts from that problem: knowledge should stay findable, owned, current, and safe to reuse.

Metance turns knowledge drift into a managed lifecycle.

Capture what teams know, connect it to folders, topics, owners, reviews, and permissions, then make it discoverable through search, internal chat, and selected-scope chatbot widgets.

Scattered context

Decisions, notes, files, and answers spread across tools, making the right source hard to find later.

Repeated questions

Teams keep asking the same things because useful answers never become reusable company knowledge.

Unclear ownership

Important content loses trust when nobody knows who owns it, whether it is reviewed, or when it needs an update.

Unsafe AI answers

AI is only useful for company knowledge when it answers from trusted, permission-aware, source-backed context.

How it works

A simple lifecycle for keeping company knowledge useful.

Metance helps teams move from scattered information to trusted, searchable context by giving every piece of knowledge a place, a scope, and a path back into daily work.

Capture

Bring knowledge into one workspace

Create posts, files, media, reports, articles, questions, and answers without forcing every team into one rigid format.

Organize

Connect it to real context

Use folders, pages, topics, categories, tags, and related items so knowledge keeps its meaning as it grows.

Govern

Keep it owned and reliable

Add owners, permissions, reviews, approvals, due dates, and status signals so important context does not quietly go stale.

Discover

Find answers with search and AI

Let teammates search, explore related content, and ask the internal assistant for source-backed answers from trusted workspace knowledge.

Open selected knowledge safely

Publish the right scope through internal sharing, public folders, or external chatbot widgets without exposing the whole workspace.

Knowledge in motion

Company memory, mapped as it grows.

Metance captures content, decisions, files, questions, and approvals so teams can find reliable knowledge when it matters.

Why choose Metance?

Build Your Corporate Memory

Capture notes, files, questions, answers, and decisions in one living knowledge system your team can trust.

Keep Knowledge Moving

Turn content into a workflow with ownership, due dates, approvals, reviews, and updates that keep information reliable.

Discover Knowledge With AI

Let teammates explore trusted workspace content, surface relevant context, and move faster without hunting through scattered tools.

Recognize Knowledge Owners

Make contributions visible, clarify who owns each piece of knowledge, and encourage teams to keep shared context fresh.

Configure your knowledge flow

Match Metance to the way each team works.

Use content types, permissions, ownership rules, and AI assistance to model how teams capture, review, and reuse knowledge.

Choose the content formats each team needs
Set ownership, access, and review rules
Use AI to classify, improve, and surface trusted context

Use cases

Built for the teams that keep company knowledge moving.

Metance fits the places where knowledge is created, questioned, reviewed, and reused every day: internal teams, customer-facing workflows, and selected external knowledge experiences.

People and enablement teams

Employee onboarding

Turn policies, role guides, pages, questions, and training files into a guided memory layer new teammates can search and ask from day one.

Support and success teams

Support knowledge base

Capture repeated customer questions, connect approved answers to source content, and help teams respond from reliable context instead of memory.

Operations teams

Operational process memory

Keep process notes, decisions, due dates, owners, reviews, and red flags visible so critical operating knowledge stays current.

Product and engineering teams

Product and project context

Connect specs, release notes, files, reports, questions, and decision history so teams understand what changed and why.

Sales and customer teams

Sales enablement

Give teams one place to find approved decks, account notes, FAQs, objection handling, and source-backed answers before conversations.

Websites, portals, and partners

External chatbot widget

Expose selected folders or knowledge scopes through a widget or API chatbot without opening the full internal workspace.

Security & governance

Centralize knowledge without losing control of who can trust or use it.

Metance treats governance as part of the knowledge lifecycle: content needs ownership, permission boundaries, review signals, and source-backed AI behavior before teams can rely on it.

Role-based accessSelected folder scopesReview and approval statesSource referencesInternal vs external chatbot boundaries

Permission-aware knowledge

Use roles, groups, workspace access, and selected scopes so company knowledge reaches the right people without becoming broadly exposed.

Ownership and review signals

Attach owners, due dates, approvals, reviews, status, and freshness cues to make it clear which knowledge is current and accountable.

Source-backed AI answers

Keep AI assistance grounded in trusted workspace content, selected folders, references, and permission-aware context rather than generic answers.

Safe external sharing

Power public folders, portals, or chatbot widgets from selected knowledge scopes without opening the full internal workspace.

A full knowledge lifecycle

Capture, maintain, discover, and share what your company knows

Metance keeps knowledge useful as it moves from raw content to owned, reviewed, searchable context across teams.

FAQ

Questions teams ask before building their corporate memory.

Metance is designed for company knowledge that needs to stay useful, searchable, governed, and safe to reuse across teams and selected external experiences.

Is Metance just another knowledge base?

No. Metance stores knowledge, but it also adds lifecycle signals like ownership, review, approvals, due dates, questions, answers, comments, permissions, and AI-assisted discovery.

What can teams put inside Metance?

Teams can capture posts, notes, files, media, reports, articles, spreadsheets, questions, answers, pages, topics, and related context in one workspace.

How is the internal chatbot different from the external widget?

The internal chatbot helps employees ask questions across workspace knowledge. The external widget or API chatbot can answer from selected folders or scopes for websites, portals, partners, or customers.

Does AI answer from trusted sources?

Metance positions AI around trusted workspace content, selected knowledge scopes, and source-backed context instead of broad generic answers detached from company knowledge.

Can sensitive knowledge stay private?

Yes. Knowledge can be managed with workspace access, roles, groups, permissions, and selected scopes so the right people or audiences see the right context.

Which teams benefit most from Metance?

Metance is useful for people teams, operations, support, success, product, engineering, sales, enablement, and any team that repeatedly creates, reviews, searches, or shares company knowledge.

Flexible pricing for every team size

Whether you’re just getting started or operating at scale, Metance has a plan designed for your needs. Unlock advanced features and AI-powered tools as you grow and switch plans anytime, hassle-free.